FAQ

FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

Find answers to the most common questions about Kakelo™.

Does Kakelo™ really reach under the toilet rim? +

Yes. The slim, flexible silicone head is designed to bend underneath the rim and reach areas that bulky traditional toilet brushes often struggle to access.

Does silicone clean as well as traditional bristles? +

Kakelo™ is designed for everyday toilet cleaning using flexible silicone cleaning points that stay in contact with the surface while the head bends around curves, edges and difficult areas.

Is the silicone head too soft? +

No. The head is flexible enough to bend around the shape of the toilet while still maintaining contact with the surface during cleaning.

Is Kakelo™ easy to rinse clean? +

Yes. Simply rinse the silicone head thoroughly with water after use. Unlike traditional bristles, there are no dense fibres where residue can easily become trapped.

Why is the holder ventilated? +

The ventilation openings allow better airflow around the brush while it is stored between uses, making it a more practical everyday storage solution.

Does the holder have to be wall-mounted? +

No. You can place the holder directly on the floor or use the included adhesive wall mount if you prefer to keep the bathroom floor clear.

Do I need to drill into the wall? +

No drilling or screws are required. The included adhesive wall mount is designed for smooth, clean and dry surfaces such as tile, glass and other flat bathroom surfaces.

How long should I wait before using the wall mount? +

For the strongest bond, we recommend waiting approximately 24 hours after installation before placing the holder and brush on the mount.

Will Kakelo™ fit my toilet? +

Kakelo™ is designed to work with most standard toilet designs. The slim, flexible head adapts well to different shapes and makes it easier to reach around edges and under the rim.

What comes with my order? +

Each Kakelo™ includes one flexible silicone toilet brush, one ventilated holder and one adhesive wall mount.

How long does shipping take? +

Estimated delivery times depend on your destination and are shown during checkout. Once your order has been dispatched, you will receive tracking information by email.

Can I track my order? +

Yes. Once your order has shipped, you will receive a tracking link by email so you can follow your delivery.

What if I change my mind? +

Kakelo™ comes with a 30-Day Money-Back Guarantee. If the product is not right for you, you can request a return in accordance with our Returns & Refunds Policy.